How do I cancel or pause my Homeezy Pro subscription?
Cancel Homeezy Pro from the Stripe billing portal. You keep access until the end of your paid period, and your data stays safe.
How do I cancel or pause my subscription?
Go to Settings → Billing, click Manage subscription, and choose to cancel in the Stripe billing portal. Your subscription stays active until the end of the period you've already paid for — you won't be charged again, and nothing is deleted.
Cancel step by step
- 1Open the billing portal
From Settings → Billing, click Manage subscription to open Stripe's customer portal.
- 2Cancel your plan
Find your Homeezy Pro subscription and choose to cancel. Stripe confirms the date your access ends.
- 3Keep working until period end
You keep full access until your current billing period finishes — no immediate cut-off.
Want to take a break instead of leaving? There's no self-serve pause button today. If you need a short pause, message us through the Support popover before your renewal date and we'll help.
Cancelling your subscription does not disconnect Stripe payouts or refund money your clients already paid you. Those payments are independent and stay in your connected Stripe account.
No. Your quotes, contracts, invoices, projects and contacts are kept. If you resubscribe later, everything is right where you left it.
Cancelling stops future renewals; the current period isn't pro-rated by default. You keep access until the period you've paid for ends.
Yes. Sign back in and start a new subscription from the paywall to restore full access to your existing workspace.
Outstanding client payments flow through your own Stripe account and aren't affected by cancelling your Homeezy subscription.
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