How do I contact Homeezy support?
Open the Support popover from the help menu and choose Support to file a ticket, or email support@homeezy.com. Here's how to reach us and what to include.
How do I contact Homeezy support?
Open the Support popover from the help menu in the app, choose Support, pick a category, and describe your issue — that files a support ticket our team picks up. You can also email us directly at support@homeezy.com.
Open a support ticket
- 1Open the help menu
Click the help icon in the app to open the Support popover. From there you can reach the Welcome course, the Help Center, Support and Give feedback.
- 2Choose Support
Select Support to open the ticket form.
- 3Pick a category
Choose the category that fits — bug, feature request, account, billing or other — so your ticket reaches the right place.
- 4Describe the issue and attach files
Add the details, optionally attach screenshots or documents, then click Send.
Good tickets get faster answers. Include what you were trying to do, what you expected, what actually happened, and a screenshot if you have one.
Locked out and can't open the app? You can always email support@homeezy.com directly — the Support popover and email reach the same team.
It's the help menu in the app. Opening it shows four options: Welcome course, Help Center, Support, and Give feedback. Choose Support to file a ticket.
Bug, feature request, account, billing, or other. Picking the right one helps route your ticket to the right team.
Yes. The ticket form has an optional file upload — attach screenshots, PDFs or documents to help us understand the issue.
Absolutely. Email support@homeezy.com and you'll reach the same support team. The in-app ticket is just faster because it captures context automatically.
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