Invoice statuses and tracking payments
Unpaid, due, partially paid, paid, void — what each invoice status means and how to track payments and offline cash.
What do the invoice statuses mean?
Each invoice shows a status so you always know where it stands: unpaid (no payment yet), due (awaiting payment, often near or past the due date), partially paid (some money received), paid (paid in full), and void (cancelled). You can set the status yourself in the builder, and online payments update it automatically.
Status by status
- Unpaid — sent or created but not yet paid.
- Due — flagged as awaiting payment; a good time to follow up.
- Partially paid — a deposit or partial amount has been received; the builder shows a progress bar of how much is left.
- Paid — paid in full. The invoice is locked and can no longer be edited.
- Void — cancelled and no longer collectible.
Recording cash, cheque, or e-transfer
If a client pays offline, you can confirm the payment in the invoice builder. When a client signals they'll pay by another method, Homeezy shows a banner so you can confirm receipt and mark it paid — keeping your records accurate even for non-card payments.
Payments received show up in the invoice's Payments received panel with dates and amounts, so you have a clear running record.
Yes. When a client pays online through Stripe, the invoice moves toward paid (or partially paid) on its own, and the payment is recorded.
No. Paid and partially paid invoices are locked to protect your payment record. Void it and issue a new invoice if something needs to change.
The builder shows an "edited since sent" note and offers to send the update, so your client always has the current version.
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